Refund and Return Policy
Overview
At Global India Store (https://globalindia.store), we strive to provide high-quality fashion and beauty products to our customers. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with the terms outlined below.
By purchasing from our website, you agree to this Refund and Return Policy.
Return Eligibility
To be eligible for a return, the following conditions must be met:
The return request must be submitted within 7 days of delivery.
The product must be unused, unworn, and in its original packaging.
All original tags, labels, and accessories must be intact.
The product must not show signs of use, damage, or alteration.
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
Certain products cannot be returned due to hygiene and safety reasons. These include:
Opened or used beauty products
Personal care items
Items marked as non-returnable on the product page
Products damaged due to misuse or improper handling
Return Process
To initiate a return, please follow these steps:
Contact our support team with your order number and reason for return.
Our team will review your request and provide return instructions.
Once approved, you must ship the product back using the instructions provided.
Returned items must reach us in their original condition.
Refunds
After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
If approved:
The refund will be processed to the original payment method.
Refund processing may take 5–10 business days, depending on your payment provider.
Shipping charges (if applicable) are generally non-refundable.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
You may be asked to provide photos of the product for verification. After verification, we will arrange a replacement or refund where applicable.
Order Cancellation
Orders may be canceled before they are shipped. Once the order has been shipped, cancellation may not be possible and the return process will apply instead.
Exchange Policy
Exchanges may be available depending on product availability. If the requested replacement item is not available, a refund may be issued instead.
Shipping for Returns
Customers may be responsible for return shipping costs unless the return is due to:
Damaged product
Incorrect item received
Manufacturing defect
Shipping charges are non-refundable unless the return is due to our error.
Changes to This Policy
Global India Store reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Updates will be posted on this page.
Contact Information
If you have any questions regarding returns or refunds, please contact us:
Website: https://globalindia.store
Email: support@globalindia.store